24/7 Emergency Response

Vernon: 250-558-1412

Kelowna: 250-491-3828 | Penticton: 250-493-8028 | Salmon Arm: 250-832-9717

Careers

Open Positions

General Labourer

About Us

Total Restoration Services - Vernon is a full service restoration company specializing in floods, fires, sewage back-ups, storm damage, vehicle impact damage, B&E damage and reconstruction services.  We take great pride in our superior customer service and providing quality work in a timely and efficient manner.

Why work for us?

  • Full-time work
  • Competitive wages
  • Overtime pay
  • Vacation pay
  • Extended health benefits package
  • Cell phone or allowance (after probationary period)
  • Work clothing
  • Fun and family like work environment
  • Our team is awesome! 

Duties and Responsibilities:

  • Provide up to date communication and photos to management of job site status
  • Maintain inventory of material used on job sites
  • Maintain a high level of customer satisfaction throughout the project.
  • Updates all parties involved relative to work progress.
  • Site preparation and protection
  • Loads and unloads vehicles by hand or dolly or shoulder straps provided
  • Wraps furniture with blankets to prevent damage.
  • Pads, stacks, and secures items in position on truck/trailer to prevent damage during transport
  • Packing and moving delicate items
  • Assist with demolition of non-restorable material
  • Set-up and installation of air movement equipment and portable dehumidification equipment.
  • Work within an On Call rotation for after hours emergencies
  • Ensures that the health and safety policies and procedures are followed
  • Ensures project requirements are being fulfilled and deadlines are achieved.
  • Facilitate prompt and quality service
  • Detail orientated
  • Work in a team or individually
  • Able to lift heavy items
  • Work 40 hours per week and overtime when required
  • Cleaning up properly after a job and maintaining good housekeeping habits during the project. 
  • Submit photographs for loading onto on-line filing system
  • Action personal performance and appearance consistent with company policies and procedures
  • Other duties as assigned 

Qualifications

Education and Experience

  • Experience in site preparation and protection
  • Experience in furniture and contents packing and moving
  • Experience in the restoration industry is considered beneficial
  • Ability to drive a 1-5 ton truck
  • Valid BC Driver’s Licence and reliable transportation
  • Satisfactory driver abstract is required.
  • Clean criminal record as it relates to work

Knowledge, Skills and Abilities

  • Knowledge of furniture and equipment handling industry-accepted procedures
  • Ability to work well independently as well as in a team environment
  • Superior customer service skills
  • Good interpersonal and problem-solving skills
  • Able to communicate effectively in English both verbally and in writing
  • Must be capable of completing physical work including frequent heavy lifting, carrying, pushing, pulling, reaching, standing, crouching, sitting, bending and repetitive movements.
  • Demonstrates corporate citizenship and social responsibility

If this is you and you want to be part of this great team, we definitely want to hear from you!

Please submit your resume to [email protected] with a brief description of why you think you would be the best candidate for this position. We thank all applicants for their interest; however, only short-listed candidates will be contacted.

Send Resumes to [email protected]

Flood (Water Damage) Technician

Are you awesome? We’re hiring!

About Us

Total Restoration Services - Vernon is a full service restoration company specializing in floods, fires, sewage back-ups, storm damage, vehicle impact damage, B&E damage and reconstruction services.  We take great pride in our superior customer service and providing quality work in a timely and efficient manner.


Why work for us?

  • Full-time work
  • Competitive wages
  • Overtime pay
  • Vacation pay
  • Extended health benefits package
  • Cell phone or allowance
  • Work clothing
  • Fun and family like work environment
  • Our team is awesome!

Duties and Responsibilities:

  • Provide up to date communication and photos to management of job site status
  • Maintain inventory of material & equipment used on job sites
  • Maintain a high level of customer satisfaction throughout the project.
  • Updates all parties involved relative to work progress.
  • Site preparation and protection
  • Work at the direction of the Lead Technician & Project Managers
  • Responsible for determining category of water per S-500
  • Extracts water using truck mounts, portables, and sump pumps
  • Assists in the determination of restorable building components
  • Works collaboratively with demolition, content and hazmat crews
  • Demolition of non-restorable materials
  • Calculates and sets up necessary drying equipment per S-500 protocols
  • Cleans and sanitizes structure
  • May be required to manipulate, block, or move contents
  • Monitors drying process and adjusts/removes equipment as required
  • Explains procedures to occupants/clients
  • Meticulous with homeowner belongings & must take great care of personal items
  • Work within an On Call rotation for after hours emergencies
  • Ensures that the health and safety policies and procedures are followed
  • Ensures project requirements are being fulfilled and deadlines are achieved.
  • Facilitate prompt and quality service
  • Detail orientated
  • Work in a team or individually
  • Able to lift heavy items
  • Work overtime when required
  • Cleaning up properly after a job and maintaining good housekeeping habits during the project. 
  • Submit photographs and daily notes and information into on-line filing system
  • Action personal performance and appearance consistent with company policies and procedures
  • Other duties as assigned 

Qualifications

Education and Experience

  • Certified WRT from IICRC is preferred, experience in the field will be considered valuable
  • Superior customer service skills
  • Valid BC Driver’s Licence and reliable transportation
  • Satisfactory driver abstract is required.
  • Clean criminal record as it relates to work
  • Experience driving and parking a cube truck or full sized panel van is considered an asset

Knowledge, Skills and Abilities

  • Knowledge of water damage restoration industry
  • Ability to work well independently as well as in a team environment
  • Good interpersonal and problem-solving skills
  • Able to communicate effectively in English both verbally and in writing
  • Must be capable of completing physical work including heavy lifting, carrying, pushing, pulling, reaching, standing, crouching, sitting, bending and repetitive movements.
  • Demonstrates corporate citizenship and social responsibility

If this is you and you want to be part of this great team, we definitely want to hear from you!

Please submit your resume to [email protected] with a brief description of why you think you would be the best candidate for this position. We thank all applicants for their interest; however, only short-listed candidates will be contacted.

Send Resumes to [email protected]

Restoration Cleaner

About Us 

Total Restoration Services is a full service restoration company specializing in floods, fires, sewage back-ups, storm damage, vehicle impact damage, B&E damage and reconstruction services. We take great pride in our superior customer service and providing quality work in a timely and efficient manner.

Why work for us?

  • Part -time & Full-time work
  • Competitive wages
  • Overtime pay
  • Vacation pay
  • Extended health benefits package for full time employees
  • Cell phone or allowance for full time employees
  • Work clothing
  • Fun and family like work environment
  • We are awesome!

Duties and Responsibilities

  • Provide up to date communication and photos to management of job site status.
  • Maintain inventory of material used on job sites.
  • Maintain a high level of customer satisfaction throughout the project.
  • Updates all parties involved relative to work progress.
  • Site preparation and protection.
  • Work at the direction of the Lead Technician.
  • Handling damaged building material and contents.
  • Understand the issues around water and fire damage.
  • Meticulous with homeowner belongings & must take great care of personal items.
  • Packing and moving delicate items • Assist with demolition of non-restorable material.
  • Work within an On Call rotation for after hours emergencies.
  • Ensures that the health and safety policies and procedures are followed.
  • Ensures project requirements are being fulfilled and deadlines are achieved.
  • Facilitate prompt and quality service.
  • Detail orientated.
  • Work in a team or individually.
  • Able to lift heavy items with assistance.
  • Work overtime when required.
  • Cleaning up properly after a job and maintaining good housekeeping habits during the project.
  • Submit photographs for loading onto on-line filing system.
  • Action personal performance and appearance consistent with company policies and procedures.
  • Other duties as assigned

Qualifications:

Education and Experience

  • Experience in cleaning
  • Experience in furniture and contents packing and moving
  • Experience in the restoration industry is considered beneficial
  • Valid BC Driver’s License and reliable transportation
  • Satisfactory driver abstract is required.
  • Clean criminal record as it relates to work

Knowledge, Skills and Abilities:

  • Knowledge of household and post construction cleaning
  • Ability to work well independently as well as in a team environment
  • Superior customer service skills
  • Good interpersonal and problem-solving skills
  • Able to communicate effectively in English both verbally and in writing
  • Must be capable of completing physical work including heavy lifting, carrying, pushing, pulling, reaching, standing, crouching, sitting, bending and repetitive movements.
  • Demonstrates corporate citizenship and social responsibility

If this is you and you want to be part of this great team, we definitely want to hear from you!

Please submit your resume with a brief description of why you think you would be the best candidate for this position. We thank all applicants for their interest; however, only short-listed candidates will be contacted.

Send Resumes to [email protected]

Project Administrator

Total Restoration Vernon is hiring a full time Project Administrator. Offering a competitive wage and benefit package. All applications are confidential.

Do you work well in a team, are you organized and like to help keep things on track and make people smile? Then this is the job for you. You will play a key role in a talented and diverse team of Project Managers at varied experience levels. You will work with our experienced Project Managers and other members of the project team to provide administrative support.

Your Role:

  • Assisting Project Managers with project documentation and correspondence.
  • Assisting with project planning, scheduling, budgeting, and coordinating resources.
  • Serving as the point of contact for clients, adjusters and trades and other staff.
  • Monitoring project costs and preparing invoices (using Xactimate).
  • Ensuring work meets Total’s quality standards and client expectations.
  • Update control points in XactAnalysis

What You Bring:

  • 1 year of related experience, preferably in the insurance restoration industry.
  • Experience with Xactimate software is an asset but not required.
  • Experience with XactAnalysis software is an asset but not required.
  • Proficient with MS Office Suite.
  • Excellent organization and time management skills.
  • Exceptional communication and teamwork skills.
  • Proactive and takes action to resolve client issues.

Compensation & Benefits:

  • Competitive wage.
  • Excellent Health & Dental benefits plan, Life insurance, LTD.
  • Company RSP program.
  • Professional and career development opportunities.
  •  

Please submit your resume with a brief description of why you think you would be the best candidate for this position. We thank all applicants for their interest; however, only short-listed candidates will be contacted.

Send Resumes to [email protected]