Before You Hire A Kelowna Restoration Company, Check For 24/7 Emergency Response


In those frantic moments following the discovery of damage in your home, there’s little time to peruse your options for restoration services. It comes down to a gut choice, a Google search, a recommendation from a friend, or some other instinctive strategy to help you take action right away. 

But if there’s one thing to consider before calling a restoration company, it’s got to be the guarantee of 24/7 emergency response. 

Sure, if you call a restoration company at three in the morning and get a voicemail machine, you will “get the message”, and likely move on to the next listing on your search engine result page. But just because a staff member at the next company on the list picks up the phone, doesn’t necessarily mean they offer 24/7 emergency response.  And 24/7 emergency response is what you want, believe us. 

Here’s why: 

1. Reduced loss: Immediate dispatch minimizes the damage to your property and goods. The sooner your restoration company is on site, the quicker your contents and property can be recovered. 

2. Reduced stress: Upon discovery of damage at your home or office, time is of the essence. With 24/7 emergency response, you can take action on disaster immediately, and get back to living your life. Don’t stress for a moment longer than you have to. 

3. Reduced recovery time: We get to work as soon as we arrive on site, so you can rest easy with damage recovery experts dedicated to getting your property back to the way it was. 

5 stages of redundancies: always a back up plan for the back up plan 

Total Restoration has 5 levels of operational processes (“redundancies”) to ensure there is no chance of disruption to our round the clock service. We’ve got four tested back up plans for the back up plan. 

What does our 24/7 Emergency Response services include? 

All  flood damage, fire damage and storm damage emergency services offered by Total Restoration are backed by our 24/7 Emergency Response guarantee. This includes:

  • Water damage – pipe breaks, ice line breaks, sewage backflow, sprinkler breaks or malfunctions, water heater malfunctions
  • Fires
  • Floods
  • Structural failures
  • Mold 
  • Storms
  • Humidity damage 

When it comes to 24/7 restoration services in the Okanagan, we’ve got you covered

Total Restoration Services Inc. in Kelowna, Vernon and Penticton offers the highest standard of 24/7 emergency response restoration services for flood, fire and storm damage. When disaster hits your home or office, trust your gut and go with Total Restoration!